#Facebook moderator casey newton how to

At times, it feels as if Facebook’s own product is workingĪgainst them. Mistakes based on seeing an outdated post at the top of theirįeed. SixĬurrent and former employees told me that they had made moderation Which then appear out of chronological order on Workplace.

#Facebook moderator casey newton how to

Information about how to moderate individual pieces of content, Such as a mass shooting, managers will often post conflicting Likeįacebook itself, Workplace has an algorithmic News Feed thatĭisplays posts based on engagement. Version of Facebook that the company introduced in 2016. Often, this guidance is posted to Workplace, the enterprise

Guidance about developing issues is distributed on a near-dailyīasis. While official policyĬhanges typically arrive every other Wednesday, incremental Internal tools for distributing information. The fourth source is perhaps the most problematic: Facebook’s own I particularly enjoyed this tidbit, where Facebook’s own moderators are bitten by an algorithmic (as opposed to chronological) feed: Kudos to Newton and The Verge for this piece. Just a stunning piece of writing and reporting. This is the job she was hired to do.Īnd for the 1,000 people like Chloe moderating content forįacebook at the Phoenix site, and for 15,000 content reviewersĪround the world, today is just another day at the office. She leaves the room, and begins to cry so hard Returning to her seat, Chloe feels an overpowering urge to sob.Īnother trainee has gone up to review the next post, but ChloeĬannot concentrate. When Chloe explains this to the class, she hears her voice Prohibits videos that depict the murder of one or more people. Knows that section 13 of the Facebook community standards Job is to tell the room whether this post should be removed. Someone is stabbing him,ĭozens of times, while he screams and begs for his life. Life as a Facebook Moderator Friday, 1 March 2019Ĭasey Newton, in a fantastic piece for The Verge, “ The Secret Lives of Facebook Moderators in America”: